Privacy Policy
Last updated October 10, 2026.
This Privacy Policy explains how Skylight Service Center collects and uses information provided through skylightservicecenter.com and through customer communications, including SMS consent collected online or by telephone.
What information do we collect?
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.
How do we use this information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
– To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
– To allow us to respond to your customer service requests and process transactions.
– To administer a contest, promotion, survey or other site feature.
How do we protect visitor information?
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g, billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
For instance, we use cookies to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Google Chrome, Safari or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Children’s Privacy
Our Services do not address anyone under the age of 18. We do not knowingly collect personal identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Consent to Transfer
For users outside the United States, we must advise you that your personal information could potentially be accessible by individuals located in countries that do not offer the same level of data protection as your country. Upon providing us your personal information, you consent to our potential use of your personal information across international boundaries. We will continue to adhere to the guidelines in this policy and will endeavor to keep your personal information secure.
Customer Inquiries and Text Messaging
When you contact Skylight Service Center, we may collect your name, email address, telephone number, property address, project details, and any photos or documents you provide. If you agree to receive text messages, we also retain your consent choice, the date and method of consent, and the applicable consent disclosure.
We use this information to respond to your inquiry, review your project, prepare requested quotes, coordinate inspections and installations, and provide appointment, order, and project updates. Service-related texts may include replies from our staff and automated appointment confirmations or reminders. Our service SMS program does not send promotional campaigns.
We do not sell, disclose, or share mobile opt-in details or consent to text messages with third parties or affiliates. This restriction applies to SMS consent collected through our website, by telephone, or through other customer communications, and takes precedence over any general sharing provisions elsewhere in this policy.
You may submit a request or purchase services without agreeing to SMS. Visiting our website or providing a phone number does not, by itself, authorize SMS. You can withdraw SMS consent by replying STOP. For assistance, reply HELP, call +1 714-714-7599, or email mail@skylightservicecenter.com.
For messaging details, see our SMS Terms.
Questions and Feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Scope of This Policy
This policy applies to information collected through our website and to information provided through customer communications for service inquiries and text messaging, including SMS consent obtained by telephone.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
Your Consent
By using this website, you acknowledge this Privacy Policy. Website use alone does not constitute consent to receive text messages. SMS consent is obtained separately as described above.
Contacting Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.
For privacy or text messaging questions, contact Skylight Service Center at mail@skylightservicecenter.com or +1 714-714-7599.